Client Service Consultants – 4 Permanent & 3 Temporary (Fixed-Term Contract – 3 months) (part-time)
Curro is an independent schooling provider that offers quality education from the early childhood development phase to Grade 12. Curro prides itself on providing an ethical, values-based environment and offers learner-centric, balanced, innovative and relevant curricula across schools.
Curro seeks to appoint Client Service Consultants – 4 Permanent & 3 Temporary (Fixed-Term Contract – 3 months) (part-time) at Curro Head Office in Bellville to commence duties in January 2027
Vacancy Reference: 31344
Curro is seeking enthusiastic and service-driven Client Service Consultants to join our Marketing team. With 4 permanent and 3 temporary (3-month fixed-term) opportunities available, this is your chance to play a vital role in delivering exceptional client service that drives learner enrolment and retention. You will actively engage with new and existing clients, resolve queries with speed and accuracy, and provide a learner-centric inbound and outbound support service. This role is ideal for individuals who thrive in a fast-paced environment, enjoy problem-solving, and take pride in exceeding client expectations.
Curro is an equal-opportunity employer; therefore, preference will be given to EE candidates.
Key performance areas
Handling Calls (50%)
- Answer calls promptly and professionally;
- Drive first-call resolution and log all queries accurately;
- Provide clear, actionable information to clients;
- Meet daily, weekly, and monthly performance targets.
Client Query Management & Administration (25%)
- Adhere to processes and scripts from start to closure;
- Respond to leads and transfers within SLA;
- Investigate, troubleshoot, and resolve queries and complaints;
- Capture complete notes on all interactions.
General (25%)
- Stay updated on Curro’s products, policies, and procedures;
- Ensure administrative duties are completed accurately and timeously.
Qualifications, experience and skills
Minimum Qualifications
- Grade 12 (Matric)
Advantageous Qualifications
- Call centre, customer service, marketing, or sales qualification
Experience
- Minimum of 2 years in a call centre, customer service, or sales environment
Skills
- Call centre systems proficiency;
- Effective communication (Afrikaans & English);
- Microsoft Office and administrative skills;
- Marketing knowledge.
Closing date: 30 October 2026.
ISASA