Procedure for Resolving Grievances

A grievance is any dissatisfaction, or feeling of injustice, on the part of an employee, or group of employees, in connection with his/her/their work situation, which is brought to the attention of management.

The key purpose of the Grievance Procedure is to establish a structured and formal communication channel through which employees may bring a bona fide grievance to Management’s attention, and have it resolved without delay at the lowest possible level.

ISASA member schools are not required to make use of this policy; it is provided by way of example. As a Pro Forma (standardised draft) document, this policy should also be appropriately and properly customised by the user to suit their requirements.

Grievance Procedure Schools

You cannot copy content from this page