Ebrahim is the CEO of Mediate Works (Pty) Ltd, which provides dispute resolution and dispute management services. He is a practicing attorney, CEDR accredited mediator, part-time Senior Commissioner of the CCMA and a sessional lecturer for Wits University and the Mandela Institute.

Ebrahim has a 22-year track record in mediating and arbitrating complex disputes and has been appointed to chair numerous investigations and enquiries. He has successfully facilitated a number of complex multi-party negotiation processes, strategic sessions and relationship building processes (RBOs) for a number of public and private organisations and bargaining councils.

Ebrahim works mainly in the area of employment dispute resolution but has also been appointed with success in family, business, community, socio-political and regulatory disputes.

Ebrahim has successfully led and developed numerous workshops, seminars and conference sessions within and outside of South Africa. He regularly trains for the Mandela Institute on their Labour Dispute Resolution Program as well as for Conflict Dynamics where he is a lead trainer on their Commercial Mediator Training programme. He also trains for the International Labour Organisation International Training Centre (ILOITC).

Ebrahim is able to train diverse audiences in both substantive law and skills development on topics such as negotiation skills, conflict management, mediator skills, mediation advocacy skills, arbitration skills, disciplinary and performance management and labour law.