If the last few years have taught school leaders anything, it’s to expect the unexpected and to recognize that every crisis is also a test of emotional intelligence.
How a principal manages emotions – their own and those of their staff (known as interpersonal regulation) – isn’t just about being “nice.” It’s about being emotionally skillful. And research shows this skill set is a game-changer for teacher retention, job satisfaction, and school sustainability.
The full article is available on the Education Week website.