We are looking for technically skilled candidates with good problem-solving ability for the position of IT Technician. The duties of an IT Technician include providing first line of support in all IT related queries, enforcing I.T policies, and ensuring that all I.T infrastructure and devices run optimally.
IT Technicians are expected to display good interpersonal skills because they will interact with colleagues from various departments and executive levels. The candidate will report to the school’s head of ICT.
IT Technician Responsibilities:
Installing and configuring hardware and software.
Troubleshooting hardware and software
Configuring network infrastructure, including routers and switches
Repairing or replacing damaged hardware.
Upgrading I.T systems (hardware and software) to ensure compatibility.
Providing technical support to users.
Managing technical documentation.
Enforcing I.T policies
IT Technician Requirements:
Diploma in IT or related field.
2+ years of experience in computer networks and systems maintenance.
A+, N+ or MCSA accreditation
MTCNA (Mikrotik) accreditation advantageous.
Working knowledge of school management systems such as SA-SAMS, d6 etc advantageous