Head of Operations


Applications are invited for this permanent full – time

Head of Operations.


  • DEPARTMENT: Executive Team
  • REPORTS TO: Executive Director
  • CLOSING DATE: 17 February 2023

Organizational Description

The Oprah Winfrey Leadership Academy for Girls (The Academy) is a world-class educational platform for girls which is aimed at nurturing a new generation of dynamic women leaders. This residential boarding school is situated in Meyerton, Gauteng Province with just over 300 students enrolled in Grades 8 -12. Grade 12. Students write the Independent Examination Board (I.E.B.) NSC Examination.


  • To ensure that the Academy’s operations and services are aligned to the overall strategy in terms of resources, people and processes;
  • To provide leadership, planning and control, resources and logistics for all Academy operations and services;
  • To direct the co-ordination, development, acquisition, implementation and support of all operations and services for all the Academy stakeholders;
  • To direct and lead all operations to facilitate the maximisation of resources to achieve internal and external customer satisfaction, productivity, risk management, economic goals and adherence to relevant Academy policies and procedures;
  • Provide strategic direction to the Catering, Information Technology, Facilities, Safety and Security including Transport units.

Minimum academic requirements and experience

  • A tertiary qualification preferably in Information Technology/ Knowledge Management, Business Administration or any other relevant field.
  • A postgraduate degree will serve as an added advantage.
  • A minimum of five years’ experience in a similar role.
  • Proven people management experience.
  • Practical experience comprising of the overall management of Risk & Security and Facilities is required.
  • Experience in managing Transport, Information Technology and Catering will serve as an added advantage.
  • Extensive project management experience.
  • Proven procurement and contract management experience.
  • Proven budgeting and financial forecast management skills.


  • Develop a well thought operations strategy which supports the productivity and effectiveness of the Operations Team in support of the OWLAG Board of Directors, EXCO and the Academy to advance the mission of the Academy;
  • Plan and monitor the day-to-day running of Academy’s Operations Department;
  • Contribute to address future operational needs and strategies as an integral component of the institutional planning process;
  • Initiate and oversee the development and periodic review of policies and procedures and ensure legislative and organizational compliance and alignment with strategy and ensure implementation and adherence;
  • Work with the Finance Manager to source new suppliers, review contracts and the performance of existing contractors in line with the Academy’s procurement policy.
  • Ensure contracts are up-to date for all suppliers;
  • Compile annual budgets and quarterly forecasts together with the Finance Manager.
  • Continually scrutinise expenditure with a view of waste elimination and realisation of savings;
  • Lead and manage the Operations Department and its performance thereof;
  • Identify and report all issues related to risks within the Academy and adhere to all safety regulations and in particular the Occupational Health and Safety regulations.

Knowledge, Skills and Attitude

  • Knowledge in developing and executing management information systems;
  • High level of computer literacy and presentation skills;
  • Commitment to making services efficient and effective;
  • Team player with strong interpersonal skills and commitment to motivating and developing staff and team building;
  • Experience in managing budgets;
  • Demonstrated skill in reviewing and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures;
  • Demonstrated experience in multitasking and managing priorities;
  • Ability to synthesise complex and diverse information;
  • Analytical and statistical skills;
  • Ability to identify and resolve problems in a timely manner and gather and analyse information skilfully;
  • Excellent communication skills including presentations and proposals;
  • Attention to quality, accuracy and thoroughness;
  • Innovator, initiator, exhibits enthusiasm, determined, hardworking;
  • Ability to work under pressure and to tight deadlines;
  • Strategic leadership;
  • Relationship and stakeholder management.
  • Willingness to participate in the broader life of the Academy;
  • Act with the highest integrity and uphold the Academy’s values (Respect, Honour, Compassion, Service, Responsibility and Accountability) at all times.

Applications are invited from suitably qualified candidates. Applications must be accompanied by a covering letter, CV with names of three contactable references, a copy of the highest qualification/s and the copy of identity. Interested candidates must register their profile at http://www.pnet.co.za to submit their application. Further information about the Academy can be found on its website (www.owlag.co.za).
Enquiries can be sent to staffrecruitment@owlag.co.za. Regrettably emailed, faxed and hand delivered applications will not be considered. Only applications submitted through the Pnet portal will be considered. Only suitably qualified applications will be considered. Should you not hear from us by 30 April 2023, please consider your application to be unsuccessful. The Academy reserves the right not to fill this position.

‘The Academy is a member of the Independent Schools Association of Southern Africa (ISASA) and is an equal opportunity employer.’

‘The Academy, in line with the Protection of Personal Information Act (POPIA), will attempt to ensure that the confidentiality of all applicants for this role is protected. All reasonable measures will be in place to protect personal information but will be used in the recruitment, selection and reporting process. By submitting your application, you are recognising and accepting this disclaimer.’

Closing Date
Meyerton, South Africa
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